*Author and creator of the methodology for brand strategy is Anja Bauer – All rights reserved, 2003.

We love clean cars so naturally we loved working on the rebranding of Citywash – a carwash equipped with the most advanced car washing technology in this part of Europe. It was mostly unknown and unrecognized by the consumers. Citywash had a very similar verbal and visual identity to the shopping mall it belonged to, which made the carwash not noticeable.

In order to make the breakthrough in the market we had to do something innovative and bold. Lead by the insight that after carwash every car “shines like new”, we created a distinctive brand icon – General Blistakonov (in Croatian Blistakonov means “shines like new”) – a strict but fun general obsessed with clean shiny cars. General Blistakonov was chosen as the new name of the brand and the slogan “Nobody washes you like the General” additionally enhanced the image of a fun and humorous brand. In Croatian, it has a double meaning communicating that nobody washes as well as chastises you like the General.

After the rebranding was launched, the carwash started to perform better. General Blistakonov became popular and the number of clean shiny cars increased dramatically.

Branding:
Senior Brand Consultant: Anja Bauer
Brand Consultant: Petra Despot
Naming Consultant: Anja Bauer, Tonči Klarić
Copywriter: Tonči Klarić
Brand Implementor: Jelena Mezga

Dizajn:
Art Director: Igor Manasteriotti
Dizajneri: Igor Manasteriotti, Mia Marić
Ilustrator: Vedran Klemens

Fotografi: Kova, Igor Manasteriotti